Refund policy

Return & Service Policy

Effective Date: [01/04/2026]

Thank you for trusting Worn Repairs with your vintage garments. Because we specialize in custom, one-of-one clothing repairs, our return policy differs from that of traditional retail brands. Please review the policy below before submitting a garment for repair.

All Sales Are Final

All repair services are final sale. Once work has begun, services are non-refundable and non-returnable.

Clothing repair is a custom service based on the condition, fabric, age, and construction of each individual garment. By approving a repair, you acknowledge and accept these inherent variables.

No Exchanges

We do not offer exchanges on repair services. Each repair is performed specifically for the submitted garment and cannot be transferred to another item.

Repair Quality Guarantee

We stand behind our workmanship. If you believe there is an issue directly related to the quality of the repair (e.g., stitching failure related to our work), please contact us within 7 days of receiving your garment.

  • Issues must be reported with clear photos and a description of the concern.

  • If approved, we will offer a repair correction at no additional labor cost.

  • This guarantee does not cover new damage, fabric deterioration, or normal wear after the garment is returned.

Vintage & Aged Garment Disclaimer

By submitting a garment, you acknowledge that vintage and worn textiles may:

  • Be fragile or weakened due to age, prior wear, or previous repairs

  • React unpredictably during repair

  • Develop additional stress or wear over time, even after professional repair

Worn Repairs is not responsible for:

  • Fabric failure outside the repaired area

  • Color variation, fading, or texture changes

  • Damage caused by laundering, wearing, or storage after return

Shipping Responsibility

  • Customers are responsible for all shipping costs unless otherwise stated.

  • We are not responsible for delays, loss, or damage caused by shipping carriers.

  • We strongly recommend insured and trackable shipping methods.

Order Cancellations

  • Once you approve your order you may not cancel it.

  • Once a repair is started, the order cannot be canceled or refunded.

Contact

If you have questions about this policy or concerns about a completed repair, please contact us at:

Email: Armani@WornRepairs.com
Instagram: @WornRepairs

By submitting a garment to Worn Repairs, you agree to this Return & Service Policy.